ASKO repair for dishwashers, washers and dryers
The 2007 CPSC record names the maker as Asko Cylinda AB of Vara, Sweden. By 2019 the units were built in Slovenia under Gorenje Group. We repair ASKO dishwashers, washers and dryers in homes and condos across Oahu.
ASKO products and the codes that identify them
ASKO's US design guide splits the range into dishwashers and laundry. Knowing which one you own, and its code, narrows the parts before a visit.
| Product | Styles or lines | Code to look for | Where it lives | Worth telling us |
|---|---|---|---|---|
| Dishwasher | Integrated handle, tubular handle, pro handle, panel ready | Model prefixes such as DBI, DFI, DOD, DSD | Kitchen cabinet run | Whether it fills, drains or dries badly |
| Outdoor dishwasher | One model | Rating plate numbers | Outdoor kitchen | How exposed the spot is |
| Washer | Classic, Logic, Style | TYPE code starting WM, such as WM85 | Laundry room or closet | Whether it stands alone or under a dryer |
| Dryer | Classic, Logic, Style; vented and heat pump | TYPE code starting TD, such as TD75 | Stacked or beside the washer | Vented or ventless, and the duct route |
ASKO by the numbers
Sources: ASKO US Design Guide; ENERGY STAR product data; CPSC recall notices
What the ASKO warranty does and does not cover
| Situation | ASKO's written term | What it means for you |
|---|---|---|
| Household use | 2 years from the date of purchase | Keep the receipt; proof of the date is required |
| Commercial, marine, mobile or aeronautical use | Cut to one year | A unit on a boat or in a business has a shorter window |
| Bought in another country | Coverage holds only where it was bought | An ASKO shipped over from abroad does not carry the US terms |
| Filters and other consumables | Excluded | Replacements are paid by the owner |
| Fixing the install, wiring or plumbing | Excluded | A bad hookup is not a product defect |
| Cosmetic damage | Only if reported within 5 days of purchase | Check the finish the week it arrives |
Which three numbers does ASKO ask for?
The service number, the item number and the serial number, all printed on the rating plate. ASKO also asks owners to work through the Troubleshooting chapter of the Use and Care Guide first. On laundry the plate holds more: a TYPE code, an article number, the model, wattage, amps, voltage and frequency, the load in kilograms and an IPX4 water protection mark. Snap one clear photo. It tells us the exact machine, which matters because ASKO also sells export models whose specs differ from the US ones.
Why ASKO repairs happen in your kitchen
ASKO's warranty says its products are meant to be fixed where they stand, and pickup and delivery are not covered. That suits a built-in dishwasher or a stacked laundry pair in a tight Oahu condo. The same text rules out calls for units installed somewhere a technician cannot reach. If the dishwasher sits behind a fixed panel or the dryer is boxed in, tell us when you book so the access plan is ready.
