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Bosch refrigeration

Bosch refrigerator and fridge repair

A Bosch 800 Series counter-depth fridge can test itself. Power it down for 5 minutes, switch it back on, and hold the menu button for 10 seconds inside the first 2 minutes. Two tones at the end means it passed.

Stainless refrigerator standing beside a window in a kitchen with wood cabinets
Bosch self-test

Running the Bosch self-test before you call

1

Power down

Switch the fridge off and leave it off for 5 minutes. The test can only be started in a short window after power returns.

2

Hold menu

Within the first 2 minutes after switching back on, press and hold the menu button for 10 seconds, until a tone sounds.

3

Listen

A long tone plays while the program runs. Two tones at the end, with the set temperature on the display, means the fridge is OK.

4

Read Er

Five tones with Er in the settings display mean the electronics logged a fault. Write it down along with the E-Nr and FD numbers.

Bosch fridge faults and where they point

Bosch publishes a short code list for its US refrigerators, so most diagnosis starts with what the fridge is doing. These six come up again and again on counter-depth and built-in models.

E02 on the display

Either the ice maker failed or the ice and water controls stopped talking. Bosch says reset the breaker for 30 seconds first.

E03 on the display

A fault in the dispenser user interface. Same 30-second reset; if it returns, the panel and its wiring need testing.

Ice stops early

An ice scoop left on the cubes fools the fill sensor. A bin that is not seated and aligned stops production too.

Freezer alarm sounding

It can trip harmlessly after switch-on, a long door opening or a big grocery load. Repeated alarms are a different story.

Dispenser runs slow

Bosch blames a kinked hose, low pressure or a blocked filter. The supply needs 29 to 116 psi.

New rattles and buzzing

Gurgling and defrost cracking are normal. Rattles usually mean the cabinet is out of level or touching a neighbor.

Bosch fridge figures

568 kWh
a year, B36CL80ENS
29°F
coldest VitaFreshPro preset
6 months
ethylene sachets and timer
350 lbs
800 Series counter-depth

Sources: Bosch B36CL80ENS and B36CT80SNS spec sheets; Bosch counter-depth fridge-freezer manual 8001147649

Model lines

Which Bosch is in your kitchen?

Your Bosch model number tells us which kind you own: 800 Series counter-depth or Benchmark built-in. Access, weight and parts differ.

ModelTypeCooling layoutRated useRepair note
B36CL80ENS800 Series counter-depth, 4-door2 compressors, 2 evaporators568 kWh a yearFarmFresh drawer, two filters, internal dispenser
B36CT80SNS800 Series counter-depth, 3-door2 compressors, 2 evaporators570 kWh a yearSame FarmFresh parts; 350 lbs to slide out
B30BB930SSBenchmark 30 in built-in bottom freezerDual evaporators546 kWh439 lbs, 84 in tall, Optiflex flush hinge
B36IT900NPBenchmark 36 in custom-panel French doorDual evaporators585 kWh540 lbs; handleless panels need soft close
Island kitchens

Does damp Oahu air bother a Bosch fridge?

It can, and Bosch designs for it. The counter-depth manual describes a door pillar with condensation protection and a cabinet front kept slightly warm so moisture does not settle along the door seal. Beads of water on the pillar or the seal area point to that heater or a tired gasket. Windward lowland homes often sit at 70 to 80 percent humidity. Power costs bite too: in July 2026 Hawaii paid 48.00 cents per kWh against 18.31 cents nationally, so a fault that keeps a 568 kWh fridge running longer costs more here.

01

Codes, tests and alarms

Bosch lists E02 as an ice maker fault or a lost connection between the ice and water controls, so cut power at the breaker for 30 seconds and book a visit if it comes back.
No. E03 points to the dispenser user interface, the panel you press for water and ice. Try the 30-second breaker reset first, then call if it stays.
Fit the new cartridge (it turns 90° counterclockwise to come out), then hold the change filter button for 3 seconds. Bosch says the light should appear every 6 months but may not always, and heavy ice and water use brings it on sooner.
Meat and fish 29°F, fruit and vegetables 32°F (vegetables with high humidity), drinks 34°F and snacks 40°F.
No. Bosch's leaflet says the sachets contain potassium permanganate, which irritates eyes and skin, and that contact calls for rinsing with water for 15 minutes. The two sachets and the timer are swapped as a set every 6 months; the refill part is BOFRSRF.
02

Drawers, filters and modes

Most often the scoop is resting on the cubes, so the sensor reads a full bin.
About 2 hours at 34°F, then it switches itself off. SuperFreeze takes the freezer to -8°F for 6 hours. Expect more running noise while either one is on.
Yes. Bosch says to wait at least one hour after installation and to wipe the inside with lukewarm water first.
It raises the fridge to 43°F and the cool-fresh drawer to 40°F and leaves the freezer alone. Bosch says to empty the ice bin when you switch it on, and when you come home to run water for 5 minutes and pour it away before drinking from the dispenser again.
Yes, with planning. Bosch lists the B30BB930SS at 439 lbs and the B36IT900NP at 540 lbs, both 84 in tall, so we arrange floor protection and extra hands before a visit where the fault sits behind the unit.

Bosch fridge showing E02 or running warm?

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